November 14, 2017 -- The phone calls are often urgent. Pay a past due balance on your electric bill, now, before your electricity is disconnected. For some local residents and small business owners, the calls may come during peak hours and rush times when people are more likely to be distracted. In a panic, many provide credit card information to get the situation resolved quickly.
It’s tactics like these, typically employed by scammers, that local electric companies say could cost their members and customers thousands of dollars a year.