August 14, 2019 -- In a world full of disagreements, we can all agree that 911 services are vital to our community. Whether it’s an elderly person who had a fall, a young child who swallows something harmful, or a driver injured in a car crash, being able to call for immediate assistance is an invaluable community service.
Yet the question of how to pay for this service is a real challenge. As local governments spend more on 911 equipment and personnel, the traditional funding source for 911 is shrinking. Because fewer people use landline phones these days, the fees on landlines that local governments spend on 911 services cannot keep up with 911 expenses. For that reason, efficiency is more imperative than ever to keep costs as low as possible while still offering superb service.