TVA provides regulatory oversight for your local power company’s rates and service practices.
If you have an issue or complaint that you have not been able to resolve with your local power company, TVA’s Complaint Resolution Process may be able to help.
There are ways to begin the process:
Web: http://www.tva.com/complaintresolution
Email: complaintresolution@tva.gov
Phone: 1-888-289-8409
